Quality Improvement

Delivery room at MCWC, Kusthia With the aid of global partner Institute for Healthcare Improvement (IHI), for quality improvement, MaMoni MNCSP is focusing on successful implementation of the National Strategic Plan of the government to deliver capability building training from the frontline to the national leadership over the next 5 years. The trainings aim to train service providers to plan for, run, and assess QI projects using the Model for Improvement and the PDCA (Plan-Do-Change-Act) method in their facility. There are also trainings for mid- to- high-level managers to support QI projects in their organization, understand the data, and create a structure that fosters quality. The project is working with national leadership to review and upgrade the existing National QI Strategy based on the current state of healthcare in Bangladesh.

For any well-functioning healthcare practice, understanding and properly implementing Quality Improvement (QI) is essential. To reach the ultimate goal of stopping preventable maternal and newborn deaths, providing effective, safe, patient-centered care that is timely, equitable, integrated and efficient must be ensured. Since there is no roadmap or strategy to national level QI, significant gaps exist in coordination between various Ministry of Health and Family Welfare (MOH&FW) implementing agencies at the national and sub-national levels, and monitoring and measurement mechanisms require strengthening. As a result of this, client’s experience of care and gender equality are not well addressed. MaMoni Maternal and Newborn Care Strengthening Project (MaMoni MNCSP) is working on the design, development and implementation of interventions with more focus on delivering improvements in Quality of Care. It is proceeding with an all-encompassing approach to improve quality in an interwoven manner across both the public and private sectors which includes updating the National Quality Strategy plan, and implementation of Learning Networks and Capability Building trainings.

The project is following WHO Quality of Care (QoC) framework for efforts on QI to implement and sustain development in Maternal and Newborn Care. This multi- level approach is supported by developing local QI experts to lead and teach others on QI methods long after the project ends. It is also working on launching a series of learning networks across the country.