Training on 'Quality Improvement Essentials' Held for Local Government Health Officials

A training on “Quality Improvement Essentials” was held on 6th November 2018 at the Spectra Convention Center in Dhaka. The event was organized by Quality Improvement Secretariat, Health Economics Unit, and facilitated by Institute for Healthcare Improvement (IHI). This is the first kind of training focused on Quality Improvement, and today’s event was targeted to the local government health officials of Manikganj district, USAID representatives and MaMoni MNCSP staff of Save the Children.

Through the training, the participants learned how to:
• Familiarize themselves with the Model for Improvement
• Develop an aim statement
• Develop change ideas
• Identify ways to drive one’s improvement work
• Develop effective plan-do-check-act cycles, etc.

The training sessions were facilitated by Abha Mehndiratta, Kendra Njoku and Azhar Ali of IHI. Participants included: Dr. Mushair-ul-Islam, Program Manager, Maternal and Newborn Health, Directorate General of Health Services (DGHS); Dr. Tanveer Ahmed Chowdhury, Program Manager, Community Based Health Care, DGHS; Dr. Nasreen Zaman, Assistant Director (Quality Assurance), Clinical Contraception Service Delivery, Directorate General of Family Planning (DGFP); Dr. Md. Khurshid Alam, Civil Surgeon, Manikganj; Pierre Barker, Chief of Global Partnerships, IHI; along with several other local government health officials, representatives from USAID and staff of MaMoni MNCSP.

Dr. Mushair-ul-Islam commended the initiative to organize this type of training, and recommended that proper coordination and advocacy between DGFP, DGNM, and DGHS would definitely help to improve the quality of healthcare in Bangladesh, proper regular orientations to the Quality Committees along with this training in the district levels would be very helpful. Dr. Tanveer Chowdhury also discussed several ways the training could be of benefit, such as improving the system for patient referral, improving standardization of logistical support and healthcare at the upazila levels etc.